Communication and Data Solutions Support

For Access Control System and Video Surveillance (Camera System) service requests, please contact our office directly at 239-561-3849 during normal business hours.

For all Hosted Voice over IP Phone (VoIP) support requests, please submit a ticket through the CADS Support Portal using the options below. Submitting a ticket ensures your request is properly tracked and routed to the appropriate technician.

Emergency Notice: If you are experiencing a VoIP Phone outage affecting more than 50% of your phone system, please open a support ticket then contact our office immediately at 239-561-3849. 

Support Hours:
Monday – Friday, 8:00 AM – 5:00 PM EST

New Customers: If you do not currently have a Support Portal account, click Create an Account below to register.

Existing Customers: If you already have a Support Portal account, click Customer Login below to access your tickets, submit new requests, and track the status of existing support cases.

We appreciate the opportunity to serve you and look forward to assisting with your technology needs.